Returns
Would you like to return a product? You can do so in three simple steps!
If you are not satisfied with the items you received, you have the option of returning them within 14 days of delivery. We ensure that the purchase amount will be transferred into your account within 5 working days after we receive the return.
Step 1: fill out the return form
Download the return form here
Step 2: send your item(s) back to us
Send the items and the filled in return form to the address stated on the return form. Make sure you provide the package with a Track and Trace code.β¨As sender, you are responsible for the arrival of the return shipment.
Step 3: receive the purchase amount in your bank accountβ¨
Once we have received the return shipment you will be refunded within 5 days.